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BMA demands urgent meeting with health secretary over GP appointments row

The BMA has urged the government to provide clarity to general practices and patients about the expectation to deliver more face-to-face appointments.

In a letter sent to England’s health secretary, Matt Hancock, on 18 May, Richard Vautrey, chair of the BMA’s General Practitioners Committee, wrote of “widespread anger, frustration and disappointment” in the workforce after NHS England and NHS Improvement (NHSE/I) wrote to practices last week12 instructing them to return to offering face-to-face appointments without prior triage, after negative media coverage about the issue.

Vautrey said that practices were feeling “increasingly demoralised” by suggestions that they had been failing …

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