Price: $129.99
(as of Sep 27, 2024 07:00:52 UTC – Details)
Product Description
True Low Latency Audio
Genki Waveform is using the fastest Bluetooth 5.3 chipset with aptX Adaptive & SnapDragon Audio to deliver true low latency audio and aptX voice, to create an immersive audio experience for your game, music, and movies.
So what is aptX Adaptive and why does Genki Waveform use it? Essentially it’s a codec that combines the best of aptX-LL, aptX, and aptX-HD – adapting quickly to the needs of fast gaming or high-fidelity listening.
With Genki Waveform we’re able to achieve faster transmission using the Smart Case aptX Adaptive transmitter.
Frequently Asked Questions
Question: Is it compatible with my iPhone or Android phone? – Yes, it is compatible with both operating systems.
Question: The volume is very low on my earbuds. How do I fix it? – First, Download the app and update the firmware of the earbuds. Then, tap and hold on to your right ear. There is separate volume control, which will “normalize” the DualStream setting!
Question: The earbuds are not charging in the case/ the earbuds are still playing music inside the case/ the earbuds stopped working after a few uses. What do I do or what could be wrong? – Peel off the insulation/protective tape on the charging pins of the earbuds, put them back into the case, and wait for it to charge for 1 hour.
Question: When DualStream is connected, there is a low buzzing sound. How do I fix it? – Please ensure you use the original Genki USB A to C cable that we provide, and the buzz should go away. USB C 3.1 has more pins and creates interference to the wireless transmission.
Question: The ANC is not working. So how do I fix it? – Please be sure that when wearing the earbuds, you have found a good seal with the ear tips, as ANC performs the best when passive noise isolation is found. If the ear tips combinations can’t help you to find a seal, you can try out ear tips from other brands.
Question: The sound of the mic is underperforming, and the voice sounds tinned. How do I fix it? – Please make sure the firmware of the earbuds is updated through the app.
Question: The computer does not charge the waveform when I use the 3.5mm cable. – The cable does not carry electricity if you use the 3.5mm jack to connect.
Question: The Earbuds are not working with the ANC function in the app, how do I fix this? – Please make sure the firmware of the earbuds is updated through the app.
DualStream – is our unique feature to stream audio simultaneously from two devices. For the first time on wireless earbuds, it allows the audio from two connected devices to be heard at the same time.
Low Latency – With the latest aptX Adaptive codec, the Waveform can be as low as 50ms latency, whether for gaming, music or movies. The Waveform sets the bar for how fast Bluetooth earphones can be without the bulk of a headset
Hi-Fi Immersive Sound – Waveform’s hybrid driver setup allows you to experience deep bass and treble without any distortion, which means games will seem more immersive while also bringing out detailed music notes.
Adaptive ANC – equipped with Active Noise Cancellation, meaning you can control how much sound you want in or out. Transparency mode allows you to talk to people without taking off your earbuds or to be more aware of your environment
There’s More – Comes with an advanced and versatile Smart Case with Wireless Charging. Our earphones have 10+ hours of battery life on one charge, and 30 hours if you use the Smart Case. Game on!
